Fixed, published prices · Private session from €90 · 100% remote

Sell

Customer journey

Where your customers drop off.

From first contact to payment, and on to loyalty, we follow your customers' path and spot every step where they hesitate or give up. You receive the fixes to make, ranked by expected impact.

Format
Remote analysis and report
Deliverable
Journey map and ranked fixes
Turnaround
6–9 working days
Price
from €240

Two levels

Essential

€240

One journey mapped and ten fixes

6 working days

What's included

  • 45-minute interview
  • One customer journey mapped
  • Ten fixes ranked by impact
  • 6–8 page report

Complete

€410

Three journeys, messaging and follow-ups

9 working days

What's included

  • Everything in the Essential level
  • Three journeys mapped
  • Key messages at every step
  • Win-back sequence for inactive customers

How it works

  1. 01

    You pay for the product online.

  2. 02

    Within 24 working hours, we write to schedule the session and send you the questionnaire.

  3. 03

    We work on your case and meet by video.

  4. 04

    You receive your deliverables within the stated turnaround.

Your next decision deserves an hour's perspective

Start with a private video session: one question, one hour, clear answers.